Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Below is our most frequently asked questions. If you still need help you can call us on 0800 808 303.

Edging & Backing

It really comes down to your personal preference and where you will install the rug. Concealed creates a borderless appearance on the floor, while Fabric creates a bordered, often contrasting edge to the rug. Overlocked is a great choice for the value conscious. More info

As our rugs are made from our carpet, the backing will be jute. Anti-slip matting will be cut to size & provided with all rugs to protect your hard flooring.

Anti-slip matting is provided with all Bremworth rugs. This is a PVC based product we recommend to put down over hard flooring, to reduce the rug moving but more importantly stop any scratching on hard flooring. This will be cut to size for your rug. The product is 2mm, however will condense once installed under the weight of a rug.

Why? Because it’s high performing, its’s natural and it means your rug will maintain its shape over time.

Payments

Shipping

We manufacture and have your rug ready for dispatch 25-30 business days from date of order plus delivery. Estimated time frames are provided on each rug page, along with email confirmations once you’ve placed an order.

Mainfreight to Home will deliver right to your door, usually within 3-5 business days, however this can be 5-10 during peak times. You will receive an email on day of dispatch with their the rug’s tracking details.

Yes, all final pricing includes delivery to any address in NZ.